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 Q. When I click on the info selected from the drop down menu, a pop up message appears “Pop-up blocked.
To see this pop-up or additional options click here” What should I do?


 Q. Some of the diagrams are not displaying in my browser, what can I do?

 Q. What is Auto Library and how does it work?

 Q. Can I try the Auto Library before I sign up?

 Q. Do I get to see everything when I am trialing the Auto Library?

 Q. Ok, I have trialed it. How do I sign up?

 Q. How much will I be charged and in what currency?

 Q. How long does the online subscription last?

 Q. Do I get any updates with the online subscription?

 Q. I have 3 computers at my workshop. Can I access it from all three?

 Q. What if I want to access all 3 computers at the same time?

 Q. Once I login, how long before I will be automatically cut off?

 Q. How long does it take to display the technical diagrams?

 Q. I don’t have fast internet. Can I access Auto Library in any other way?

 Q. What is an unauthorised logon?

 Q. What happens if an unauthorised logon is detected?

 Q. I cant find the (import) vehicle I am working on?

 Q. Can I access the fault code on the vehicle manually?

 Q. Why does the website not display correctly on my computer?

 Q. I am unable to print. What should I do?